Privacy Policy

At Lume Solar Pvt. Ltd., we are committed to protecting your privacy and ensuring the security of the information you provide when interacting with our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in connection with our commercial and industrial solar solutions.

1. Information We Collect

We may collect and store the following types of information:

a) Personal Information

  • Name

  • Company name

  • Email address

  • Phone number

  • Business address

b) Technical Information

  • IP address

  • Browser type

  • Device information

  • Pages visited on our website

c) Business Information

  • Site location

  • Energy usage data

  • Related details required for solar system proposals and installations

2. How We Use Your Information

We use the collected information to:

  • Evaluate and propose customized solar solutions

  • Process service inquiries, requests, and transactions

  • Improve our website and service offerings

  • Communicate with you regarding your project or general updates

  • Comply with legal and regulatory obligations

3. Information Sharing and Disclosure

We do not sell or rent your personal or business information. We may share data with:

  • Authorized service providers for installation, maintenance, and system monitoring

  • Financial institutions for loan or subsidy facilitation (only with your consent)

  • Government bodies for subsidy applications, compliance, and audits

  • Internal staff or contractors who require the data for business operations

4. Data Security

We implement industry-standard technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure.

5. Your Rights and Choices

You may:

  • Request access to the information we hold about you

  • Correct or update inaccurate information

  • Withdraw your consent or request data deletion, where applicable

To exercise these rights, please contact us at: [Insert Contact Email / Phone]

6. Cookies and Website Usage

Our website may use cookies or similar technologies to enhance user experience and collect analytics.

  • If you prefer, you can adjust your browser settings to decline cookies.

  • Cookies help remember your preferences and enable core site functionality.

7. Policy Updates

We may update this Privacy Policy periodically. All updates will be posted on this page with a revised effective date. We recommend reviewing this policy regularly to stay informed.